Terms of Service

Terms of Service for Scallably

Effective Date: February 3, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE SCALLABLY SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS.

This Agreement is entered into by and between MTS Media Group Ltd. (doing business as "Scallably") ("Scallably", "we", "us", or "our"), a company registered in the United Kingdom under company number 14438825  with its registered office at 124 City Road, London, EC1V 2NX , and the entity or person agreeing to these terms ("Customer", "you", or "your").

This Agreement consists of:

These General Terms

The Data Processing Agreement (DPA)

The Acceptable Use Policy (AUP)

Your Order Form

1. Description of Services

Scallably provides an AI-powered platform (the "Services") designed to help businesses automate sales, customer service, and marketing. The Services include, but are not limited to:

Conversations AI: Automated messaging and lead engagement.

Reviews AI: Automated review requests and responses.

Voice AI: AI-powered virtual receptionist for call handling and booking.

Funnels AI: AI-assisted creation of sales and landing pages.

Workflows AI: Automation of business processes.

Content AI: Generation of social media content.

2. Use of Services & Your Responsibilities

2.1. Account Registration: You must provide accurate and complete information to register for an account. You are responsible for all activities that occur under your account.

2.2. Your Obligations: You are solely responsible for the accuracy, content, and legality of all data and content you upload to the Services ("Customer Data"). You warrant that you have all necessary rights and consents to use your Customer Data as contemplated in this Agreement.

2.3. Acceptable Use: You agree to comply with our Acceptable Use Policy (AUP). You may not use the Services for any illegal or unauthorized purpose.

3. Fees and Payment

3.1. Subscription Fees: The fees for the Services are set forth in your Order Form. Fees are billed in advance on a recurring basis (e.g., monthly or annually).

3.2. Free Trial: We may offer a free trial for a limited period. If you do not cancel before the end of the trial period, you will be automatically charged the subscription fees for the plan you have selected.

3.3. Payment: You must provide a valid payment method. All fees are non-refundable, except as required by law.

3.4. Taxes: All fees are exclusive of any applicable taxes, which you are responsible for paying.

4. Customer Data and Privacy

4.1. Ownership: You retain all ownership rights to your Customer Data. You grant us a worldwide, non-exclusive, limited-term license to access, use, process, and display Customer Data as necessary to provide and improve the Services.

4.2. Privacy: Our collection and use of Personal Data are described in our Privacy Policy. When we process Personal Data on your behalf, the terms of our Data Processing Agreement (DPA) will apply.

5. Use of Artificial Intelligence (AI)

5.1. AI Tools: Our Services utilize third-party artificial intelligence and machine learning models. By using our AI features, you authorize us to share necessary Customer Data with these AI providers.

5.2. Data Usage: We will not use your Customer Data to train third-party AI models. We have contractual agreements with our AI providers that prohibit them from using your data for their own purposes or for training their models.

5.3. AI Output: You acknowledge that the output generated by AI tools may not always be accurate or complete ("hallucinations"). You are responsible for reviewing and validating any AI-generated content before use. Scallably is not liable for any inaccuracies or errors in AI-generated output.

6. Third-Party Integrations

The Services may allow you to integrate with third-party applications (e.g., Calendly, CRMs). We are not responsible for the operation or content of any third-party services, and your use of such integrations is subject to their respective terms and policies.

7. Intellectual Property

We own all right, title, and interest in and to the Services, including all related intellectual property rights. This Agreement does not grant you any rights to our trademarks or other brand elements.

8. Term and Termination

8.1. Term: This Agreement commences on the date you first accept it and continues for the subscription term specified in your Order Form.

8.2. Renewal: Your subscription will automatically renew for successive periods unless you cancel your subscription before the end of the current term.

8.3. Termination: We may suspend or terminate your access to the Services if you breach this Agreement. Upon termination, your right to use the Services will cease immediately.

9. Disclaimers & Limitation of Liability

9.1. Disclaimer: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9.2. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCALLABLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL SCALLABLY'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO SCALLABLY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may modify these Terms from time to time. We will provide you with notice of any material changes. Your continued use of the Services after the effective date of the changes constitutes your acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

MTS Media Group Ltd.124 City Road, London, EC1V 2NX, United Kingdom
Company number: 14438825  e-mail: legal@mtsmedia,agency