Effective Date: February 3, 2026
To provide our Services, Scallably, a trading name of MTS Media Ltd., engages a number of third-party service providers ("Sub-processors") to process Customer Data. This policy provides information about these Sub-processors and our process for engaging them.
1. Our Commitment
Scallably is committed to ensuring that all our Sub-processors meet the high standards for data protection and security that our customers expect. We conduct a thorough due diligence process before engaging any Sub-processor and require them to enter into a data processing agreement that complies with GDPR.
2. Due Diligence and Contractual Safeguards
Before engaging a new Sub-processor, we:
Assess their security and privacy practices: We review their security certifications (e.g., SOC 2, ISO 27001) and data protection policies.
Sign a Data Processing Agreement (DPA): We require each Sub-processor to sign a DPA that includes data protection obligations no less protective than those in our own DPA with our customers.
Ensure lawful data transfers: For any international transfers of data, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.
3. List of Sub-processors
Below is a list of the Sub-processors we currently use to provide our Services. This list is updated as our service providers change.
| Sub-processor | Purpose | Location | Link to Policies |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud Infrastructure & Hosting | UK / EU / USA | AWS Privacy |
| GoHighLevel Inc. | Core Platform Infrastructure | USA | GoHighLevel Privacy Policy |
| Google Cloud Platform (GCP) | Cloud Infrastructure & AI Services | UK / EU / USA | Google Cloud Privacy |
| OpenAI, L.L.C. | AI Language Models (for Content AI, Conversations AI) | USA | OpenAI Privacy |
| Stripe, Inc. | Payment Processing | USA | Stripe Privacy |
| Twilio Inc. | Voice & Messaging APIs (for Voice AI, SMS) | USA | Twilio Privacy |
| SendGrid (a Twilio company) | Transactional Email Delivery | USA | SendGrid Privacy |
| Google Analytics | Website & Platform Analytics | USA | Google Privacy |
| Calendly LLC | Scheduling & Booking Integration | USA | Calendly Privacy |
4. Updates to this List
As our business grows and evolves, the Sub-processors we use may also change. We will provide our customers with notice of any new Sub-processors before authorizing them to process Customer Data.
Customers can subscribe to receive notifications of updates to this list by emailing [email protected] with the subject line "Subscribe to Sub-processor Updates".
5. Questions
If you have any questions about our use of Sub-processors, please contact us at:
MTS Media Group Ltd.124 City Road, London, EC1V 2NX, United Kingdom
Company number: 14438825 Email: [email protected]
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Scallably 2026